Privacy Policy

This Privacy Policy explains how Dewery, operated by Lishui Yizhou Trading Co., Ltd., collects, uses, stores, and shares personal information when you visit dewery.com, place an order, create an account, contact us, or interact with our online store.

1. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, account information, and messages sent to customer support.

We may also collect technical and usage information, including IP address, browser type, device information, pages viewed, referral source, cookie identifiers, cart activity, and checkout activity.

2. How We Use Your Information

We use personal information to process orders, collect payment, arrange shipping, provide customer service, handle returns and refunds, prevent fraud, improve our website, send order notifications, and comply with legal obligations.

3. Payments

Payments are processed through the payment methods available at checkout on our WooCommerce store, such as PayPal, Stripe, credit card processors, or other payment providers enabled on dewery.com. We do not store full credit card numbers on our website. Payment providers process payment information according to their own privacy and security policies.

4. Shipping and Order Fulfillment

We share necessary order and shipping information with logistics partners, postal carriers, and fulfillment service providers so your order can be packed, shipped, tracked, and delivered.

5. Cookies and Analytics

We use cookies and similar technologies to keep the cart working, remember preferences, understand website performance, improve user experience, and support advertising or analytics. You can control cookies through your browser settings, although some website functions may not work properly if cookies are disabled.

6. Sharing Personal Information

We share personal information only when necessary to operate our store, process payments, ship orders, provide customer support, comply with legal requirements, protect our rights, or work with service providers that help us run the website.

7. Data Retention

We keep order, account, and customer service records for as long as needed to provide services, meet legal or tax obligations, resolve disputes, prevent fraud, and maintain business records.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of your personal information. You may also have the right to object to certain processing or withdraw consent where consent is the legal basis. To make a request, contact us at [email protected].

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No online system is completely secure, but we work to protect customer data and limit access to people and service providers who need it for legitimate business purposes.

10. International Users

Because Dewery serves customers in multiple countries, your information may be processed in countries other than where you live. We handle personal information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the current content replacing prior versions.

12. Contact Us

Brand name: Dewery
Company name: Lishui Yizhou Trading Co., Ltd.
Business address: Building 5, Green Valley Information Industry Park, Lishui City, Zhejiang Province, China
Email: [email protected]