A: We offer Free Global Shipping on all orders. Once your order is placed, it typically takes 1–3 business days for processing and handling. Delivery usually takes 7–15 business days, depending on your location and local customs clearance. You will receive a shipping confirmation email with a tracking number as soon as your package is dispatched.

A: Yes. Once your package is shipped, a tracking number and a link will be sent directly to your registered email. You can also monitor your shipment anytime by visiting our Track Your Order page at the bottom of our website. Please allow 24–48 hours for the tracking status to update in the carrier's system.

A: We want you to love your crystal treasures. We offer a 30-day hassle-free return policy for eligible items in their original, unworn condition. If you receive a damaged or defective item, please contact our customer support team immediately at [email protected] with your order number and photos of the item. We will arrange a replacement or full refund right away.

A: While we carefully handle and pack your jewelry with positive intentions, crystals absorb energies during their global transit. We highly recommend cleansing and recharging your crystals before wearing them for the first time. You can easily do this by placing them under full moonlight overnight, using sage smudging, or resting them on a Selenite charging plate.